My husband and I were looking to relocate to the Indianapolis area, around the end of September 2011. We called the Remax Ability Plus office located in Carmel IN. We were immediately put in touch with a realtor named Phil Herman. Phil helped us throughout the entire process of buying a house and he had great contacts to work with which made it a smooth transaction. We drove in from out of town and met Phil in August 2011 for a house hunting trip. Since this was to be a quick move and we were pressed for time, Phil dedicated the entire day to us in order to see as many homes as possible. During the home search Phil was very thorough in helping us look at houses and understanding the home buying process in Indiana. He was always in contact with us and returned all phone calls in a timely manner. Phil’s customer service skills are outstanding and he goes above and beyond what is expected. His attention to detail is impeccable along with the professionalism in the way he conducts business. Phil’s expertise and knowledge in the real estate market was an invaluable asset to have while going through a sometimes stressful situation such as a home purchase. In our experience, we have relocated due to our jobs many times and have worked with several realtors. Phil Herman by far sets the standard and is truly dedicated to making the customer happy.